Client Manager
At PLAYAR we're looking for a Client Manager to join our team.
We are PLAYAR, a mixed reality agency rooted in pop and game culture and creating immersive experiences for brands and agencies on social (Snapchat, Instagram, TikTok), web (WebAR), interactive screens & headsets. Our office is located in Antwerp but we serve clients across the globe. Since our inception in 2020, we have developed over 350 experiences for the likes of Disney, Samsung, Gucci, Oreo, DIOR, Coca Cola and many more
We are currently looking for a full time CLIENT MANAGER
You are the face of PLAYAR to the outside world and the point of contact for our (potential) national and international clients. As a business and sparring partner you build relationships that last and help our clients with their augmented and mixed reality needs. Whether it is a Snapchat Lens for a large global campaign, a location-based AR game in a big city or an AR mirror for a luxury brand. You understand the client’s business and advise them (together with our creative strategist) on building immersive experiences that boost engagement and brand retention.
You are the main point of contact for new and existing clients and the linking pin, before and during projects, between the clients and our team
You take new requests and lead briefing & kickoff calls with clients.
You translate briefs into a concrete action plan and prepare cost estimates and timelines
You work in close collaboration with our creative strategist and design team to shape innovative concepts & immersive ideas and present these convincingly to our clients
When production starts you handover the project to a producer and our creative and technical teams, but you remain responsible for the master timeline
You also pitch PLAYAR in introductory calls to new clients and know how to convince them of the value of augmented & mixed reality
3-5 years of experience as a client/account manager in a= creative/digital agency
Experience managing international clients
Fluent in English, Dutch and French - verbally as well as written.
Commercial mindset, but does not lose sight of the value for the client
Great communication skills and the ability to work with multiple team members and clients across all kinds of communication platforms
You know the sales process and workflow within digital/advertising like no other - XR/immersive comms experience is a big plus
A love for new technology, games, entertainment, visual arts, pop culture and new forms of interactive media changing the consumer experience landscape
Passionate about working with a team that pushes the boundaries of consumer experiences on social platforms, web, ooh and retail
A positive, inclusive and happy work environment.
Hybrid working conditions with 2 to 3 days in the office (Antwerp) combined with remote work
A market conform salary
Phone and Macbook
Monthly meal vouchers
Hospitalization insurance package
26 vacation days (excluding national holidays)
Free coffee, drinks, (healthy) snacks, fruits and office lunches on us
A small but welcoming bunch of like-minded individuals
Fun team-building events, game nights and evenings out together
Then we'd love to hear from you and discover if we are a great match!
We are PLAYAR, a mixed reality agency rooted in pop and game culture and creating immersive experiences for brands and agencies on social (Snapchat, Instagram, TikTok), web (WebAR), interactive screens & headsets.